EVENTS LOGISTIC & STAFFING.
Imediat Services provides support for those who create and organize private, professional or official events.
Specialized and experienced in offering services to VIPs, we provide guidance and coordination for events and hospitality professionals, handling a number of logistical aspects for them, such as : reception, transfers, roadshows…
A dedicated Tour Leader oversees and is accountable for the smooth running of the entire operation.
STAFFING.
EQUIPMENTS.
EXAMPLES
How to assist in the smooth running of
a medical trip.
Objective
A child is suffering from a chronic illness requiring a protocol of hospital care twice a week.
The family only speaks her mother tongue.
They are staying in Paris for medical reasons.
The family enlists the help of a medical concierge Service who organizes the whole trip for them : appointments, accommodation, care, airline tickets…
This medical concierge Service relies on Imediat Services to manage the entire ground transportation aspect of the stay.
Solutions
Provision of a vehicle adapted to the care of the child to be transported (oxygen kit etc.).
Imediat Services reserves a V-Class at the client’s request.
Provision of an Interpreter to translate for the nursing staff, the child and his carers.
How to combine personal and professional expectations during a business trip.
Objective
The CEO and founder of an american company with a fast-growing European presence is coming to Paris to sign a number of contracts with local partners.
He will also take the opportunity to meet his local representatives.
The president does not wish to check in his baggage and needs his dry-cleaning to be taken care of on arrival.
Length of stay : 48 hours.
The president’s personal assistant uses a Business travel agency for airline and hotel reservations.
Imediat Services assists him by managing the president’s roadshow.
Solutions
Imediat Services reviews the president’s schedule.
Designation of an english-speaker Driver with experience in accompanying VIPs and a Class-S Mercedes.
The Driver is informed of any logistics he has to manage (the president’s dry cleaning) while he is on standby.
Imediat Services’ scheduling officer notes a complication in the current schedule due to traffic problems observed in the area.
The Imediat Services officer anticipates this and informs the executive assistant.
They smooth out the organization of the president’s program together.
How to facilitate an official delegation’s stay.
Objective
A ministry of foreign affairs is organizing a delegation’s state visit for a formal meeting in Paris.
The embassy has reserved flights and accommodation for the members of the delegation but is relying on Imediat Services for all their transfers in situ.
The minister’s presence necessitates Personal Protection and the use of an Armored Vehicle.
The delegation and its attendants are travelling with a large amount of luggage of different shapes and sizes.
The minister is travelling with his wife and his three children.
Length of stay : 1 week.
The minister would like his wife and children as well as their staff to make the most of Paris while the inter-ministerial meeting is taking place : shopping, visits, trips to Deauville and Disneyland Paris.
Solutions
Before the trip, Drivers are selected and briefed to synchronize personal and professional transfers and allow for a reasonable margin.
Luggage is entrusted to a dedicated baggage handler who delivers them to the baggage van then the baggage van sets off (to arrive at the hotel before the minister and his family).
The luggage is left with a Bodyguard.
The minister, his family, his staff and political stakeholders are picked up by specialist convoy drivers.
Certain vehicles in the fleet remain at the disposal of the official members of the delegation for the duration of their stay.
Others are made available for the minister’s wife, her children and their staff for their private trips.
Imediat Services provides a schedule of excursions within Paris.
Imediat Services reserves a privatized spa session at Carita for the Minister’s wife.
Imediat Services books the best tables for lunch in Paris and dinner without her husband.
Imediat Services selects a Personal Shopper who privatizes dressing rooms in Paris’s biggest fashion houses.
Imediat Services organizes a day trip to Deauville (restaurant, shopping, an overnight stay in a hotel in Normandy).
Imediat Services organizes a day at Disneyland Paris (restaurant, rides and tailor-made shows for the children).
How to guarantee the transfert of 200 guests during an internation conference.
Objective
A pharmaceutical group is organizing it annual congress in Berlin where its headquarters are based.
Most of the Guests are arriving by train and airplane from Europe, others are arriving from the USA. They are all staying in the same hotel.
A dedicated Business travel agency books the reception venue, the plane tickets and accommodation for the Guests and employees.
Actual duration of the operation : 5 hours.
The pharmaceutical group entrusts us with the logistics of lunch and transport for the event.
Solutions
Some guests receive VIP treatment and are taken care of individually (S-class).
The other Guests are transported in small groups (V-class) in medium-sized premium Coaches.
Beforehand, the Coordinator ensures his team of Drivers are present.
He organizes the parking of vehicles on standby (blocking roads at the airport terminal or parking in coach parks) and synchronizes passenger pick-up according to their assigned status and vehicles.
The Greeters welcome the VIP employees inside customs and assist them with entry procedures (passengers arriving from the USA).
The Greeters and Drivers keep each other informed of the progress of the Guests to transport.
The Dedicated Coordinator supplies all the information necessary for their shared mission to run smoothly.
The Hostesses welcome the Guests, count them and tick their names off the lists provided by Imediat Services, before leading them to their vehicles.
The service ends once all the Guests are dropped off at the hotel and have been greeted by the concierge.
Imediat services ensures logistics at the reception venue and books catering, furniture and objects branded for the Event.
Imediat Services organizes all the staffing : Hostesses, Waitresses, Photographers, Videographers, Florists and an Interpreter for the russian employees.